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Not all leaders can communicate well. You often find the top echelons  committing deadly mistakes while attempting to communicate with peers, outside world, or their own team. Here are 5 of the deadliest communications mistakes you might encounter, even those who boast they have the best business communication skills:

1. Information overload – you understand the subject matter; in fact you are an expert in the field. However, your audience – whether this would be employees, customers or your peers – might not be always interested in details or capable of absorbing too much information. Best business communication skills dictate that you offer information in digestible (bite-sized) capsules so your audience would stay interested in the topic.
2. Speaking in jargons – common courtesy requires that you know your subject very well. But when you want to share information you need to pay attention that this is done in the simplest of terms. Use of jargons will confuse your audience and antagonize them. Your aim is to engage your audience and for this you need to communicate at their level of understanding.
3. Assuming that your message is understood – most leaders assume that their message is understood, when it might not always be so. This not only can frustrate the person who receives the message, it can frustrate the leader and impede work. Hence, good business communication skills demands that you ensure that your message is understood exactly the way you mean it. Clarity in communication is of paramount importance.
4. Boring or inappropriate style of communication – as a leader you need to create and nurture a charisma about you that attracts people to you. You need not punctuate every line of your communication with humor or wit; but you should ensure that you are not boring to your audience. Keep your message clear; do not repeat yourself; do not mumble; do not speak in a too loud or too soft voice; do not use expletives or remarks that are hurtful or insulting.
5. Do not browbeat – while you may need sometimes to stress your point of view above others, you need to be careful that you do not come across as a bully or arrogant person. You have not yet mastered business communication skills if you are perceived as a conceited person.

There are many other factors that can sabotage your rapport inside and outside. However, if you steer clear of these five communication mistakes, you will be able to establish an excellent rapport with your audience in no time.

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