Inspire and Influence: How to Win the Trust and Commitment of Your Team

Inspire and (2)Being a likeable leader will make your job (and your life) easier.

You may not want to admit it, but being liked by your team and other people does have its rewards. For one, you wouldn’t have to part the Red Sea just to get a favor from someone.

Just imagine how easy it would be if you wouldn’t need to hand out memos for late comers- because people actually look forward to working with you.

If you’ve reached this stage, congratulations! You have good business leadership!

If you’re not quite there yet, perhaps you’re asking,

“How can I win the commitment of people I work with?”

In this article, I will give you NOT only tips, but also a practical approach that you can easily apply to any given situation.

What’s in it for them?

This is the first question you need to before you assign a task or request a favor. If you can’t explain how the report you’re requesting from Bob is going to benefit him, then you can’t influence him to prioritize that task.

Focusing only on checking items off your to-do list (self-serving benefit) or looking good as a team, is one of the sure fire ways to lower employee job satisfaction.

Here’s what you do:

Let’s exercise your communication skills in the workplace.

Before assigning a task, think about how someone will react if you didn’t have the authority to terminate him. Chances are, you’ll probably envision the person saying some cutting remark or complaining why the task is assigned to him.

From there, and based on the personality of said employee, you can formulate a rebuttal that addresses why he would want to do what you are asking.

Lend a hand

When a member of your team asks for your help, don’t hesitate to lend a hand even if you know that he or she is perfectly capable of doing what needs to be done. You don’t really need to dive in and do the work… In most cases, all you have to do is provide direction and suggestions.

Here’s what you do:

Next time someone asks for help or if you notice a team member’s progress in a given task is excruciatingly slow, invite him to a quick brainstorming session. Ask probing questions, such as:

  • What do you know so far?
  • What have you done so far?
  • What is preventing you from completing X task?

This also works for inter-departmental collaboration, where a colleague from another department may request for your help. In this case, don’t hesitate to lend a hand. Even if you’re not obligated to help someone outside of your time, doing so will win you that person’s trust. It’s all in the universal law of IOUs.

Don’t promise. Over-deliver- The Key to Employee Job Satisfaction

People like surprises, not broken promises. When coaching your team as a whole, never make the mistake of promising things you can’t give.

Did you hear rumors that there will be a bonus? Or perhaps someone in HR let slip that the annual increase will be higher than expected because of past year’s performance? Whatever it is, do not tell people about it unless it’s already in writing. Even then, it’s best to make announcements only after it’s been done.

© 2013 Incedo Group, LLC

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