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Business Communication Course – One on Manners
OK, I admit it: I’m a bit pissed off today and on a rant, so bear with me. With all the talk about good communication, how come there is no business communication course on good manners? Aren’t manners a communication skill? I’m not talking about …
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Communication Skills at Work: Dealing with the All-consuming Client
We talk a lot about communication skills at work, how to communicate with your boss or employees. What we don’t often mention is how important communication skills at work can be when dealing with an all-consuming client. Anyone who has been in sales or run …
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Business Communication Methods
While I don’t think of myself as old, I’ve been in the business world for 30+ years. It’s fascinating to see how differently we communicate today than even 15 years ago. Fax machines were not standard office equipment when I got into the business world; …
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Business Communication Books: Resources for Any Communication Issue
I wanted to purchase a couple of books on business communication as gifts for clients, so I Googled the phrase business communication books and got more than 65,000,000 hits. Amazon gave me almost 11,000 returns. At least I got only 8,000 options from Barnes & …
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Poor Communication Skills Is All Talk
Seems that every business publication I read discusses poor communication skills. Poor communication skills of leaders, poor communication skills of employees, how to improve poor communication skills, resources on improving communication skills…the discussions are endless and yet communication continues to be a challenge. Why is …
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Nonverbal Communication: Is Seeing Believing?
I always heard that when someone is talking you should pay attention to their nonverbal communication and to believe what their body language says rather than the words if the two aren’t in alignment. Hogwash! Great speakers are taught how to control their body movements. …
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Improve Your Presentation Skills
Presentation skills are not just for folks who are conducting workshops or facilitations. They aren’t just for consultants or coaches or speakers; they are necessary for anyone who wants to advance their career. Sooner or later you are likely to be making a presentation. It …
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What Are Good Communication Skills?
When someone asks me the question, “What are good communication skills?” I’m never quite sure how to respond. First, I have no idea what they mean by communication skills. Is this oral or written or both? In what context are they asking? Is this for …
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Business Communication Styles: Does Knowing Them Matter?
There are so many ways to define business communication styles that even for me, who teaches communication skills, it’s confusing. NLP (Neuro-Linguistic Programming) defines business communication styles by how the brain functions and the patterns it recognizes. Type business communication styles into Google and you …
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Poor Communication Skills—the Death of an Organization
Isn’t it curious how everyone talks about how important good communication skills are, yet no one talks about how poor communication skills impact an organization’s success? To me, poor communications skills can cause the death of an organization. Have you ever considered how many customers …
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