The last several months I have been conducting workshops on sales training and helping design sales training programs for several companies. It’s been wonderful as
The definition of employee motivation is defined as a high level of energy, dedication, and focus that employees bring to their jobs. Wouldn’t it be
One of the most difficult tasks for any leader is conducting employee performance reviews. When you have to share information that indicates their performance is
Critical and difficult conversations may not be the same thing, though we often think of them the same. Critical conversations can be, and often are
Busyness feels good doesn’t it? We make long lists of to-do lists, run around like crazy people, constantly in motion and we feel good. Think
4 communication skills that will turn that frown upside down when handling customers. I’ve said it before and I will say it again, communication
Words make a difference. Words have power. They shape how we see the world, and while you may think they mean the same thing to
When I talk about the topic of communication, most people roll their eyes and quit listening. They have heard it all before, believe they communicate
The #1 skill you as a leader need to focus on improving is your communication skills! Why do I say that when there are so
This could be the topic of three or four articles because the topic itself is big AND there are many ways to look at getting
How do we move employees from good to great or so-so to good? One method is through performance reviews, and conducting a review that is truly
Every leader wants accountable employees. You want to know that you can count on them to do what they say they are going to do,