On this page you’ll find the tips and resources you need to dramatically improve your sales and customer experience.
Customer service may be a department, but it’s also a mindset, it’s how you choose to deal with people inside and outside your organization.
Every customer deserves the best of what you can give them and we’ve created this Guide to Creating a Great Customer Experience to help you.
You want to put customers at ease, to help them get what they want and to walk away with an exceptional experience.
To help you master your customer service presence, we’ve created the Guide to Creating a Great Customer Service Experience
Having a hard time getting your sales to kick up?
Maybe, what you need is to level up your marketing skills. Learn the sales secrets that can boost your marketing strategy into the next level.
Download our Finkle’s Secrets on Selling and know where the real power is in the sales process.
Brian, one of your most important customers walks into your store. But instead of the usual smile, he greets you with an angry look. You’re
Companies come across situations when it becomes really difficult to meet the expectations of the customers. For instance, suppliers fail to deliver the products that
Perhaps the best question I’ve heard after they have provided no help and no service is “would you mind taking our 2-minute survey to tell
