There is a saying, “When the going gets tough, the tough get going!” While I don’t necessarily believe this completely, it does help you think
Feeling uncomfortable is certainly not pleasant for anyone – in any situation. Because of this, a lot of people will do everything possible to avoid
No matter what your business is if you do not have a good and reliable customer service to back you up, your company will sooner
Being in a leadership position always requires you to make decisions, sometimes it requires you to make big decisions, and sometimes they are smaller. No
Is there a way to make better decisions? You bet…decision making is something we do every single day, even if we don’t recognize them as
In this video, Linda Finkle is asked by Dean Newland host of the Business of Intuition Podcast, in this world of AI becoming so prominent,
In this video, Linda Finkle is asked by Dean Newland host of the Business of Intuition Podcast, what do you think the workplace of the
In this video, Linda Finkle is asked by Dean Newland host of the Business of Intuition Podcast, what do you think is the role of
In this video, Linda Finkle is asked by Dean Newland host of the Business of Intuition Podcast, can we create an environment where the whole
In this video, Linda Finkle is asked by Dean Newland the host of the Business of Intuition Podcast, how do show my team that I
Pick up any magazine or do a search on the Internet and you’ll find there is a connection between successful people and goal setting. It
When I talk to leaders and mention the concept of mastering small talk, I usually get the same response. “I’m busy, Linda, and don’t have
Different Results Require Different Actions Can you build a corporate culture where management and employees go the extra distance and are willing to take some
Are you a problem solver or a fixer? Do you pride yourself on being the individual people go to for answers or solutions? How often
Communication problems in the workplace are inevitable. As organizations grow, communication becomes harder. When there were only a handful of employees, staff meetings were done
Leaders are constantly dealing with problems inside and outside the company as well. When it comes to internal problems there are 5 critical problems that
As a leader, you should be knowledgeable in rallying your team through difficult times, and humble enough to know when you need help. Maxwell’s 5
Every leader knows that communicating during a crisis is critical. The question is though what do you communicate and how do you communicate the information?
Disclaimer: It is never pleasant to fire someone, regardless if you know that person well or not. However, if you have a poor performing employee
The president of an investment company hired me to come in and help him assess the leadership team and determine if he had the right
The president of a $100m company hired me to work with one of their key executives because he needed help working on his leadership skills.
Every client I work with sooner or later wants to discuss how to be more productive. They want to get more done and feel that
Admit it, you make more promises than you can actually keep. You make promises to your spouse, your child, your team, your colleagues, your boss
Whether you like it or not, generation gaps exist in the workplace — there’s Gen X, Gen Y, and what they call Baby Boomers who
Should employee retention be more of a concern when your team works remotely? Maybe you have never asked yourself this question, and maybe you should.
I recently conducted an offsite meeting for a client. The topic of accountability came up and the senior staff decided to ask the rest of
The president of a home improvement company hired me to come in and help him take the company to the next level. The company had
Does this sound familiar? You have had a problem with a product you purchased or a service you have. You call the company and the
I’ve been writing a lot lately about delegation, the who, what, when and how. There’s no question I will continue to discuss this topic as
Few people enjoy having difficult conversations of any type. For leaders reviewing performance of a team member that is performing sub par, this conversation can
How many articles have you read on what makes a great leader? Dozens I suspect. Do you remember how many conversations you have had with
We live in a digital world, and communicating seems easier when we can email or text rather than have a conversation face-to-face or via the
Women are different from men in many ways, including as leaders. And while there are more women leaders today than ever before, they still fall
Whatever your definition of leadership is, one thing is certain. No company can grow without growing leaders. And in order to grow leaders you have
If you are older than twelve, someone in your life has talked to you about setting goals. I picked the age of twelve because by
There are tons of articles for leaders on delegating. Yet there isn’t much information on how to work with someone who doesn’t delegate, and really
What’s the difference between control and micro-managing? Not much. Great leaders understand that to get the best from those that work for them they need
Everyone knows that a key leadership skill to develop is delegation. Yet so often the result a leader receives is so far from what they
Reading books on leadership, going to leadership development seminars and catching up on the latest blogs related to becoming a better leader are important steps
Many leaders I meet and work with tell me that it is more efficient to do most if not everything themselves. They tell me all
Are the leadership skills needed for women different than men? Which gender makes the best boss? Many articles are written espousing that men are better
Leadership isn’t a position or title. It’s about actions and the examples you set. Take a look around you at the leaders you admire.
When I work with teams, even teams of leaders one of the constant complaints I hear is how often their bosses simply won’t decide. They
We live in a super fast-paced, digital world where others expect immediate response, and sometimes even instant results. I didn’t grow up professionally in the
Decisive leaders are valued. They make decisions and go with it, and seemingly never look back. How often have you heard from colleagues about
What is the most important leadership skill to have? Integrity! Dwight D. Eisenhower said “ The supreme quality for leadership is unquestionably integrity. Without it,
Hiring and retention are two sides of the same coin. You know that you need to invest time, money and effort to recruit new employees
Every company needs to not just generate revenues, they need to inevitably make a profit. Without profit, there isn’t the ability to reinvest in the
Employee retention is a topic every manager I speak with wants to discuss. They tell me how important it is to keep employees and the
Conflict is going to happen at work. It’s inevitable, even in those companies that are rated as the best places to work. When we are
Even day-to-day communication can be difficult and having those critical conversation require Herculean ability. They are thorny, complicated and often messy. Critical, difficult, frightening, challenging,
When there is conflict at work we always believe it’s the other guy’s fault; your passive-aggressive colleague, the boss who is incompetent, the peer who
Trends of a boss-free workplace have been circulating a few years now. Is it just a leadership fad popularized by tech and startup communities? Or
Accountability in the workplace doesn’t just happen. You have to create it and consistently monitor and manage it. One of the most challenging areas for
As Dwight D. Eisenhower said “Leadership: the art of getting someone else to do something you want done because he wants to do it.” A
Being a leader in the 21st century presents new challenges and there are 5 skills all leaders need to be successful. We live in a
Leadership is not a learned skill. Why do I say that? Because the essence of leadership is about caring about other human beings and their
Often the focus of leaders is on project or strategic plans, competitive tactics, financial statements. While clearly these are vital, all the tactical brilliance of
Incompetence is pervasive in all organizations, even really well run ones. No company is immune to having some percentage of their staff either actually be incompetent or
Recently, I was visiting a prospective new client. We were discussing his challenges and how I could help him. At one point I said, “here’s
Mistakes happen. There isn’t anyone who hasn’t made a mistake at some point in their life. We will look back sometimes and realize a decision
What does this title mean, Everything Starts with Hiring Right? When I owned a recruiting firm, I always said that the single biggest asset a company
One of the biggest challenges for everyone, especially leaders, is having powerful conversations. A powerful conversation can be: A difficult conversation A conversation about something
All organizations go through change. There is no way to avoid it. And, in some companies, change is the norm and it may even feel
When you read the word preparation does it conjure up images of sitting over your computer planning, head in your hands thinking this is a
Several months ago, I took on an assignment that began with evaluating the senior leadership team of the company. The senior executives wanted to know
Talk to any manager and the thing that brings them to their knees is the thought of employee turnover. Even the strongest manager begins to
Executives and leaders know the importance of consistent execution, so why do they frequently not stick with the plan and company strategy they originally created?
Great leaders know how to build their teams with winners. This means you need to know how to assess people so hiring matches your business
Does this sound like you? You have a great team but no bench strength? Each person is critical and if someone resigns it’s more than
No matter how long you have held a leadership role, it does not guarantee that you have seen it all, done it all, and won’t
Exceptional leaders do many things better than good leaders. For the purpose of this article, I don’t think it’s necessary to define exceptional or make
Many of us, by nature, are problem solvers, so our natural tendency is to step in and solve a problem when we see one. Others
How does one go about training individual contributors to become managers? Do you send them to management training, suggest books for them to read, hope
Sometimes micro managing seems like a necessity. You have employees who don’t follow through and others who never seem to produce the results you
Got your attention, didn’t I? Now, I don’t mean what you are thinking; I mean the ‘F’ word FAILURE. Leadership in the workplace has to
Organizations are often in continual change mode, with some changes being more significant than others. Let’s face it…change is the nature of business today. Sadly,
What’s the one business leadership skill no one wants to be known for? It’s being a micromanager. Let me debunk this idea. I am so