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Menu
  • Home
  • START HERE
    • Improve Your Communication Skills
      • The Ultimate Guide to Business Communication
    • Leadership, Delegation, and Team Building
      • Guide to Building a High Performance Team
    • Productivity, Planning and Goal Setting
      • Mastering Goal Setting and Productivity
    • Sales and Customer Service
      • The Ultimate Guide to Sales and Customer Service
  • About
    • What We Do
    • Case Studies
    • Client Testimonials
  • Services
    • Leadership Coaching
    • Business Partners Consulting
    • Hire a Corporate Speaker
  • Store
    • CTEA
    • Proscan Assessments
      • ProScan Assessment for Individuals
      • ProScan For Leaders & Teams
      • ProScan For Hiring and Retention
      • ProScan Coaching Session
    • Finding the Fork in the Road
  • Blog
  • Contact Us

Blog

BLOG

Leadership Development Plan- Feeling Comfortable with Being Uncomfortable
Linda Finkle

Leadership Development Plan- Feeling Comfortable with Being Uncomfortable

Feeling uncomfortable is certainly not pleasant for anyone – in any situation. Because of this, a lot of people will

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How to Manage Stress by Practicing Effective Communication Skills in the Workplace
Linda Finkle

How to Manage Stress by Practicing Effective Communication Skills in the Workplace

As a good leader, you know that everyone in your office is different from you. They understand things differently and

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Treat Others How You Would Like to Be Treated
Linda Finkle

Treat Others How You Would Like to Be Treated

How much does customer service relate to the likelihood you will use the company again?  Well let’s think about this…if

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5 Golden Rules For Handling Customer Complaints Effectively
Linda Finkle

5 Golden Rules For Handling Customer Complaints Effectively

If you are in a business, you will eventually have to interact with disgruntled customers and the way you handle

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Practices for Good Customer Service
Linda Finkle

Practices for Good Customer Service

Good customer service is an important part of any business.  A company’s most vital asset is its customers, and without

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What Happened To Customer Service? How Good Leadership Skills Apply
Linda Finkle

What Happened To Customer Service?  How Good Leadership Skills Apply 

No matter what your business is if you do not have a good and reliable customer service to back you

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