When you improve your communications skills, the impact to your organization is huge. Why do I say that? Here are some examples of how improving your communication skills helps your company soar.
- Misunderstandings are reduced, eliminating re-dos
- Team dynamics improve, as does team performance
- Productivity increases
- Employee retention is enhanced
- Commitment and accountability becomes the standard in the company
- Sales and marketing messages hit the mark with potential customers, improving sales
- Trust between individuals, teams and even clients skyrockets
- Management time is spent on strategic initiatives rather than handling employee or customer complaints
- Employees spend their time productively, rather than griping or gossiping
- The atmosphere becomes lighter, more energetic, more fun…for everyone
- The inevitable outcome is increased revenues and profitability
Did I convince you that when you improve your communication skills your company changes, and for the better? If not, take a look at how much time you spend handling problems, responding to customer complaints, missing deadlines, interviewing to replace employees who have left or whom you terminated for performance. And how much time do you spend during the sales cycle that doesn’t turn into a customer? I’ll bet all of this is communication-related. What is it costing you NOT to improve your communication skills?
© 2014 Incedo Group, LLC
