There may be no such thing as a perfect workplace, with perfect staff, and a perfect manager. An employee may start with a company completely happy and satisfied, but problems and dissatisfaction begin to set in. Whether the employee complaints are reasonable or not, they should be addressed by managers or the leadership team. In learning good business leadership and how to supervise people, you need to be able to look into employee complaints before they get out of hand.
Employees who are happy with the work environment, satisfied with work practices, and motivated by their managers will perform their job with more passion and efficiency. In the same way that employees who have grievances and complaints about issues concerning work will fail to meet organizational expectations, simply because they will be demotivated to perform while preoccupied with their issues.
To help leaders understand how to supervise people more effectively, here’s a shortlist of the most common employee complaints in the workplace. Knowing them will give you a head start on addressing these issues:
“I am underpaid”
When the work begins to get tougher and tougher, employees will start to ask for a salary raise. Employers need to compensate workers commensurate to the time and effort their work demands.
“I am micromanaged”
Employees generally appreciate being empowered by their managers to make decisions and take on bigger responsibilities. No one likes to be treated like a kid in the workplace.
“There is favoritism”
When organizations make the slightest hint that they favor a few employees over others, it can spark huge complaints. We all want to be treated fairly in every aspect of our professional work.
“No one listens to me”
Employees want to be heard. They want to be able to speak out their ideas and suggestions and know that the leadership team listens and values what they think about issues that concern the business.
“I am overworked”
As business demands increase with growth, many employees find themselves over-burdened with work. Some organizations are undermanned and staff is forced to meet higher quotas in shorter deadlines.
“I don’t have enough benefits”
Employee benefits are very important to keep staff motivated. In most cases, organizations invest very little in providing the proper benefits to their workers.
“The work environment is not conducive”
Not all organizations invest well in workspaces that are conducive to efficient work and productivity. This can be a big factor to demotivate staff.
It is necessary for organizational leaders to know how to supervise people and deal with complaints the right way. It is natural for workers to complain and have objections every now and then, you can’t please everyone. Some may totally agree with your business process while others might totally hate it. What’s important is that as a leader, you listen to your employees and take steps and decisions that will benefit the majority. Learning good business leadership and how to supervise people may take a lot of trial and error, but don’t worry, you’ll get there.
© 2013 Incedo Group, LLC
