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Where Do Influence and Sales Success Intersect?
Every day we influence people. Whether it’s convincing our team to see it our way, our children to do it
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A Primer on Customer Service and Managing Expectations
Customer service trumps almost everything, even your marketing and product improvement efforts won’t amount to anything if customers are leaving—and
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Sales Is Just Selling Stuff…Right?
You want to sell. You think you have a good product or service and people need it. So how do
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Practice Good Business Leadership with Effective Sales Negotiation Strategies
Customers are getting more aggressive these days. They try to use all the tactics they know to get what they
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Sales Skills Are Just Communication Skills
The last several months I have been conducting workshops on sales training and helping design sales training programs for several
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What it Takes to Create a Sales Culture
Sales are the driving force behind any company. And to make and improve your ability to make sales you must
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