Sales Skills Are Just Communication Skills
The last several months I have been conducting workshops on sales training and helping design sales training programs for several companies. It’s been wonderful as
The last several months I have been conducting workshops on sales training and helping design sales training programs for several companies. It’s been wonderful as
You can’t pick up a magazine or book, read something on the Internet and realize how important good communication skills are in business. In fact,
Every business needs sales. That goes without saying. Yet I often find that sales people simply jump into a sales interaction without much thought as
Ask any boss what part of their job they dread the most and they’re likely to tell you that it’s about terminating key executives. It’s
Dealing with drunk and hung-over employees can be a tricky situation for any boss, so how does one deal with this in an effective manner?
In this video, Linda Finkle is asked by Dean Newland host of the Business of Intuition Podcast, what do you think the workplace of the
In this video, Linda Finkle is asked by Dean Newland host of the Business of Intuition Podcast, what do you think is the role of
In this video, Linda Finkle is asked by Dean Newland host of the Business of Intuition Podcast, how do you help a CEO become better
In this video, Linda Finkle is asked by Dean Newland host of the Business of Intuition Podcast, can we create an environment where the whole
In this video, Linda Finkle is asked by Dean Newland the host of the Business of Intuition Podcast, how do show my team that I
In this video, Linda Finkle is asked by Dean Newland host of the Business of Intuition Podcast – how do I retain my employees and
The definition of employee motivation is defined as a high level of energy, dedication, and focus that employees bring to their jobs. Wouldn’t it be
Companies come across situations when it becomes really difficult to meet the expectations of the customers. For instance, suppliers fail to deliver the products that
Companies hate the hiring process. You wade through a sea of resumes, identify some that make the cut, spend countless hours interviewing, comparing notes with
Having conversations with staff where you are discussing performance that is unsatisfactory isn’t fun. No one wants to engage in those conversations, expecting the worst,
Every leader knows that communicating during a crisis is critical. The question is though what do you communicate and how do you communicate the information?
Did you know that your feelings and past experiences can get in the way of your communication? Next time you feel a strong emotion or
The president of a home improvement company hired me to come in and help him take the company to the next level. The company had
Every company has the same challenge, finding the right talent for their organization who has the ‘right’ mix of technical and soft skills. In fact
People hate conference calls, most attendees think it’s a waste of time and even the host thinks it’s a chore to keep everyone engaged when
Communication affects everything that works or doesn’t in an organization. It’s true in all areas of a business, and is the cornerstone of successful workplace
Does this sound familiar? You have had a problem with a product you purchased or a service you have. You call the company and the
Few people enjoy having difficult conversations of any type. For leaders reviewing performance of a team member that is performing sub par, this conversation can
We live in a digital world, and communicating seems easier when we can email or text rather than have a conversation face-to-face or via the
Delegating is a science. No, delegating is an art. Wait, it’s both. Yes, you can learn the techniques of delegating…learning what to delegate, to whom
We all do it, we miss conversations we should have, but don’t think about having. I’m not referring to those conversations we all hate having
What is the most important leadership skill to have? Integrity! Dwight D. Eisenhower said “ The supreme quality for leadership is unquestionably integrity. Without it,
4 communication skills that will turn that frown upside down when handling customers. I’ve said it before and I will say it again, communication
It goes without saying that in order to rally the troops and get things done and get things done successfully and effectively that communication plays
Words make a difference. Words have power. They shape how we see the world, and while you may think they mean the same thing to
When I talk about the topic of communication, most people roll their eyes and quit listening. They have heard it all before, believe they communicate
Even day-to-day communication can be difficult and having those critical conversation require Herculean ability. They are thorny, complicated and often messy. Critical, difficult, frightening, challenging,
We all have business partners, even if we don’t own a business or work in professional services and have an equity partner. In corporations your
One of the reasons some teams are successful is the open communication between team members and team members and the team leader. Without this, it
Diversity is a hot topic for many corporations and something to pay attention to regardless of the size of your company. Great leadership means recognizing
How does one go about training individual contributors to become managers? Do you send them to management training, suggest books for them to read, hope
How do we move employees from good to great or so-so to good? One method is through performance reviews, and conducting a review that is truly
Every leader wants accountable employees. You want to know that you can count on them to do what they say they are going to do,
So many organizations have remote teams, multiple locations, or employees working virtually these days. I want to state right up front that I have limited
When you improve your communications skills, the impact to your organization is huge. Why do I say that? Here are some examples of how improving
Most everyone I know thinks communicating is easy. In fact, most of them believe it’s the other person, not them, that is the problem. If